Frequently Asked Questions

The recommended thickness for loft insulation is 270mm (about 11 inches). This is typically achieved by:

• 100mm between the joists
• 170mm laid at right angles across the joists

If your existing insulation is less than 270mm thick, it's worth topping it up to improve thermal efficiency.

Yes, you can still use your loft for storage after insulation. We offer several solutions:

• Raised loft boarding that sits above the insulation
• Insulated loft boarding systems
• Creating storage areas with partial insulation

Our surveyor can discuss these options during your home assessment to find the best solution for your needs.

We take care of all fixtures in your loft during insulation:

• Water tanks and pipes are insulated to prevent freezing
• Electrical fixtures are properly accommodated with fire-safe covers
• Ventilation spaces are maintained where needed
• Recessed lights have protective covers to prevent overheating

Our installers are trained to work around all common loft obstacles safely and effectively.

You can identify cavity walls by:

• The age of your property - homes built after the 1920s typically have cavity walls
• The brick pattern - cavity walls usually have an even pattern
• The wall thickness - cavity walls are typically more than 260mm thick

Our surveyor can confirm whether your property has cavity walls during a free home assessment.

Cavity wall insulation is not suitable for all properties. It may not be recommended if:

• Your property is exposed to driving rain
• The cavity is less than 50mm wide
• The brickwork or mortar is in poor condition
• There is evidence of damp issues

Our surveyor will assess your property thoroughly to determine if cavity wall insulation is appropriate.

We use several high-quality materials for cavity wall insulation:

• Mineral wool (fibrous material made from natural minerals)
• Polystyrene beads or granules (for narrower cavities)
• Polyurethane foam (for difficult-to-treat cavities)

The material used depends on your specific property and requirements. All materials we use meet strict quality and safety standards.

External Wall Insulation:

• Applied to the outside of your home
• No reduction in internal living space
• Improves weatherproofing and appearance
• Typically more expensive
• Requires planning permission in some cases

Internal Wall Insulation:

• Applied to the inside walls
• Reduces room size slightly (typically 100mm)
• Requires redecoration
• Usually less expensive
• Can be done room by room

Our surveyor can advise which option is best for your property.

Yes, external wall insulation will change the appearance of your home, but this can be a positive transformation. We offer various finishing options:

• Rendered finishes in a wide range of colors
• Textured finishes that mimic traditional brick or stone
• Brick slip finishes that maintain a traditional brick appearance
• Decorative features like quoins and window surrounds

Many homeowners use external wall insulation as an opportunity to refresh and modernize their property's appearance.

Planning permission requirements vary:

• Internal wall insulation: Rarely requires planning permission
• External wall insulation: May require planning permission if:
  • Your property is in a conservation area
  • Your home is a listed building
  • The appearance will change significantly

We can advise on planning requirements and assist with applications if needed.

Yes, several grants and funding schemes are available:

• Energy Company Obligation (ECO): Funding from energy suppliers for low-income households and those receiving certain benefits
• Green Homes Grant Local Authority Delivery: Support through local councils for low-income households
• Home Upgrade Grant: For properties with poor energy efficiency ratings
• Local authority schemes: Various regional initiatives

Eligibility criteria vary, and schemes change periodically. Our team can advise on current available funding during your assessment.

Eligibility for free or subsidized insulation typically depends on:

• Your household income
• Whether you receive certain benefits
• Your property's current energy efficiency rating
• The type of property you live in
• Your location (as some schemes are regional)

Complete our eligibility checker on the homepage or contact us for a personalized assessment of your eligibility.

Applying for insulation grants is straightforward with our help:

1. Contact us for an initial assessment
2. Our team will check your eligibility for various schemes
3. We'll handle the application process on your behalf
4. We'll manage all paperwork and communications with funding providers
5. Once approved, we'll schedule and complete the installation

We aim to make the process as simple as possible, handling the complex application procedures for you.